Businesses depend on surveys and feedback data collection to measure what customers think and to develop better services and wiser decisions. Our organization specializes in gathering survey data from different channels that results in high-quality outputs for decision-makers. Our organization uses a combination of online surveys, phone interviews, and emails supported by social media to gather data while protecting the integrity and security of collected information. Through our solutions, businesses and researchers, together with organizations, successfully determine directions based on data.
Why Choose us
There are several reasons for choosing us over others:
Quality Assurance
We take pride in delivering flawless solutions with attention to every detail—because you deserve nothing less.
Expert Team
Our experienced, industry-leading professionals are fully committed to helping you succeed every step of the way.
24/7 Support
Day or night, our dedicated support team is here for you—ready to assist whenever you need us.
Unmatched Quality
Precision, consistency, and excellence—every project we deliver meets the highest standards to exceed your expectations.
Our Survey and Feedback Data Collection Services
Online Survey Data Collection
Our survey distribution system utilizes custom-made questionnaires delivered through web-based and social media channels to achieve smooth user administration, along with specific member contact and instant information analytics for dependable findings.
Telephonic Survey Data Collection
Professionals trained in our team perform structured phone interviews to obtain accurate qualitative and quantitative feedback during their interactions. We maintain accurate documentation protocols while our team transcribes the data properly before analyzing it for meaningful results.
Email & Web Form Feedback Collection
Our team specializes in managing email-based surveys and web feedback forms with features to increase response rates through individualized communications and automatic follow-up sequences while enabling analytical tool data integration.
Social Media Feedback Collection
The implementation of AI-based tools enables the extraction of user sentiment analysis alongside social media reviews, which generates real-time customer insights for brand perception assessment.
In-App & On-Site Survey Data Collection
Our application frameworks include built-in feedback processes that track user experiences to enhance both UX and UI elements, develop new products, and strengthen customer satisfaction programs.
Structured and unstructured survey data
A combination of structured survey data with multiple-choice along with Likert scale responses and unstructured open-ended responses is processed by us to generate business-ready actionable insights through effective interpretation and classification procedures.
Survey and Feedback Data Collection Use Cases
Healthcare
We obtain patient feedback regarding medical services alongside treatment results and hospital experiences for healthcare enhancement through quality management and regulatory adherence and ongoing patient satisfaction improvements.
Technology, Automotive, IT & Telecom
Through user feedback analysis we optimise technology solutions together with service strategies and overall experience in quick-changing industrial sectors based on data insights from software performance and customer support and product satisfaction evaluations.
Marketing & Retail
Our company performs consumer survey research alongside product evaluation analysis and brand image research through which we generate data-led business insights that enhance customer relationships and grow brand commitment among market competitors.
E-Commerce
Our process of gathering buyer reviews together with post-purchase satisfaction surveys and product ratings allows us to create better online shopping experiences and improve customer retention strategies which generates business growth by utilizing consumer insights.
Finance
Our service evaluates banking service satisfaction and investment product performance as well as financial advisory quality which assists financial institutions to deliver better services and strengthen their customer base through lasting trust relationships.
Government & Public Sector
Our platform helps citizens provide feedback about public services and policy effectiveness and government initiatives to promote transparent governance and improve service delivery while supporting decision-making through data for societal development.
Contact us
Tell us a little about yourself, and we’ll be in touch right away
Contact us
Tell us a little about yourself, and we’ll be in touch right away
- +91 8448603299
- +91 8604595733
- info@indiaumsolutions.com
- Unit 101, OXFORD TOWERS, 139, HAL Old Airport Rd, near Hotel leela palace, Kodihalli, Bengaluru, Karnataka 560017
